Do you do Fire Inspections?

Yes, we conduct a variety of inspections for fire alarms, extinguishers, emergency lights, sprinkler systems, kitchen suppressions, smoke controls, and fire pumps.

Do you sell recertified fire extinguishers?

Yes, we sell re-certified extinguishers in 2.5, 5, 10, 25 lbs sizes. These are used recharged extinguishers.

Do you handle large installations of fire panels or sprinkler systems?

Yes, we have handled a multitude of sites with a new fire panel installation. We also work hand in hand with many General Contractors for new and old sites for new sprinkler installation along with demoing the old and relocating the new.

Do you do any fire safety training for site staff?

Yes, we have our professional staff come to site and train the people of your choosing. They will go over fire drills, announcements, fire extinguisher maintenance and how to properly use them, we will go over your fire safety plan and how to fill out the logbook. As well as a brief overview of the site’s fire panel. We will have a discussion of emergency services versus what can wait until regular hours.

Do you do Kitchen Fire Suppression Inspections? And if so, how often are they required?

Yes, we have a certified Kitchen Suppression Technician to do these inspections along with any repairs that may be needed. A Kitchen Suppression Inspection should be done twice a year. Semi-Annual Inspection for KSS.

What is a fire pump?

This is a water pump that takes water and increases the pressure in order to meet the needs of water getting to further and higher areas of the site.

Can you paint a sprinkler head?

No, you are legally not allowed to paint a sprinkler head. This will throw off the temperature sensor in the sprinkler head which could affect the way it functions. If a sprinkler head is painted, it will need to be replaced with a new one that is to code.

How long does a fire alarm device last?

A properly maintained device will last about 10-12 years.  After this time, you should replace it with a new device. As you do not want to compromise safety. Also, technology has advanced, and devices are more effective every day.

Why does my fire alarm chirp or beep?

– Battery may be loose, improperly installed, or dead. This is the time to replace your battery with a new one.

– Cover may be dirty. Dust can collect in the sensor chamber; this should be cleaned out and free of debris.

– Power has been interrupted. A power surge may have affected the device and it may require a reset.

– Fire alarm devices may need to be replaced. If after trying all these items, you may need to replace the unit. As any issue with it being faulty can result in danger.

– Replace the fire alarms that are more than 10 years old, as this is standard by code.

Can you repair any Fire Code Violations?

Yes, A City Inspector will visit a property to inspect the site to be sure they are up to fire code. As they do a walk through, they will note any fire code violations. The City Inspector will then issue a Notice of Violation. This is a list of items that are not up to code and require repairs immediately. Custom Fire handles these quickly and efficiently and will provide work orders for you to give to the inspector.

What is the difference between a heat detector and a smoke detector?

Heat detectors are intended to minimize property damage by reacting to the change in temperature caused by a fire. Smoke detectors are intended to protect people and property by generating an alarm earlier in the development of a fire. People need time to react, and every second is critical during an actual fire event.

Do you have to enter my Unit for annual testing?

Yes, to ensure proper operation our technicians require to enter your unit, with a site escort or security guard to test your device.